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MAINTENANCE SUPPORT PACKAGE

We have a dedicated and professional customer, happiness team ready to assist and help make your day better

Beginner Maintenance Support

Starter Plan

  • Telephone & Email Support
  • Remote Desktop Support (TeamViewer/Anydesk)
  • Software Upgrade Version (Unlimited)
  • On-Site Support (Maximum 2 Times)
  • Document Format Customization
  • SQL Software In House Training
Basic Maintenance Support

Standard Plan

  • Telephone & Email Support
  • Remote Desktop Support (TeamViewer/Anydesk)
  • Software Upgrade Version (Unlimited)
  • On-Site Support (Maximum 2 Times)
  • Document Format Customization
  • SQL Software In House Training
Premium Maintenance Support

Premium Plan

  • Telephone & Email Support
  • Remote Desktop Support (TeamViewer/Anydesk)
  • Software Upgrade Version (Unlimited)
  • On-Site Support (Maximum 2 Times)
  • Document Format Customization
  • SQL Software In House Training

Ala Carte Service

  • Remote Support (e.g TeamViewer)
    RM80.00
  • On Site Support
    RM120.00
  • On Site Upgrade
    RM350.00
  • Additional Network/Client License PC Upgrade
    RM30.00

Remarks:

  • Document format customization include: (Invoice, Quotation, Delivery Order, Purchase Order)
  • Excluding PC re-format, virus/spyware removal, networking or any hardware related issue
  • All support package above are on yearly renewal basic
  • Price is subject to change without prior notice
  • upgrade servicing. Upgrade is FOC if you got sign up with our maintenance package